Introduction Image

Contents insurance

Overview of household contents insurance

The cover provided by contents insurance extends to the apartment or house at the place of residence. The basic cover usually includes fire, natural hazards and water damage as well as theft. Additional cover can be taken out to extend protection to ...

Read More

Services overview

What is included in home contents insurance?

Left arrow
Right arrow

01

General

Contents are all movable items in a home, such as furniture, clothing and electrical appliances. Fixed items such as bathrooms and kitchens are not included. Additional insurance may be necessary for particularly valuable items such as works of art or expensive sports equipment.

02

Theft protection

Contents insurance covers theft damage that occurs in your own home as a result of burglary. However, if personal property, such as a cell phone, is stolen elsewhere, additional cover for simple theft away from home is required.

03

Natural disasters

Damage caused by certain natural events such as storms or lightning strikes is covered as standard. Others, such as earthquakes, are often not included and should be checked.

Your insurance expert in the area

FAQ

Frequently asked questions

How do I report damage to my contents?

Take photos of the damage and compile all relevant information, such as the circumstances of the damage and the time it happened.

Contact your insurance company immediately to report the damage. Many insurance companies offer online forms, telephone hotlines or even apps for reporting claims quickly.

Send all necessary documents and evidence, such as proof of purchase or repair estimates, to the insurance company.

Keep in regular contact with the insurance company to stay informed about the status of your claim.

An expert may be commissioned by the insurance company to examine the damage.
Contact
We are at your disposal for all matters. Contact us now:
Headquarters
Neosana AG
Baslerstrasse 60
8048 Zürich
044 406 10 20